Captioning • Transcriptions • Audio Descriptions • Sign Language Services
With the European Accessibility Act (EAA) taking full effect on June 2025, businesses across the EU must ensure their digital content, media, customer support, and essential services are fully accessible. This includes banks, e-commerce platforms, telecom providers, public transportation services, media companies, hospitals, universities, and any firm publishing online video or audio content. But not only EU organizations, but also any global firm targeting EU residents are also under the regulatory obligation to EAA.
Tongues Translation Services provides a complete suite of accessibility solutions designed specifically to help organizations meet EAA requirements, avoid compliance risks, and deliver inclusive, user-friendly content for all audiences.
Why EU Firms Need Accessibility Services Under the EAA
The European Accessibility Act requires companies to make information perceivable, operable, and understandable for individuals who are Deaf, hard of hearing, blind, low-vision, or who rely on alternative communication formats.
This affects:
- Media companies and broadcasters
- Essential service providers (banks, telecoms, transportation, utilities, medical institutions)
- Online retailers and digital service platforms
- Any firm publishing training videos, marketing content, or customer-facing media
Failure to comply may expose companies to legal penalties, brand risk, and loss of customer trust.
How Tongues Helps You Meet All EAA Accessibility Standards
Professional Captioning Services (Real-Time & Pre-Recorded)
Tongues provides accurate captions for:
- Live webinars
- Training videos
- Advertisements and social content
- Customer-facing audio and video
Our captions include spoken dialogue and essential sound cues, ensuring full accessibility and EAA compliance.
Multilingual Transcriptions for Audio & Video
Tongues delivers precise, structured transcriptions that support:
- Assistive technologies
- Searchable documentation
- Compliance for audio-based customer support
- Multilingual content workflows
Perfect for essential services and enterprises operating in multiple EU markets.
Audio Description Production
For blind and low-vision users, audio descriptions narrate:
- On-screen actions
- Scene changes
- Visual cues
- Non-verbal interactions
Tongues integrates audio descriptions directly into your media, ensuring your videos meet EAA’s perceivability standards.
Sign Language Interpretation & Video Overlays
Many Deaf users rely on sign language as their primary language. Tongues offers:
- Post production sign language interpretation
- On-demand sign-language video overlays
- Support for major EU sign languages
- Custom video player with sign language support
Ideal for service providers, public-facing communication, government-related content, and critical accessibility needs.
Stay Compliant. Stay Inclusive. Stay Ahead.
Tongues Translation Services enables EU firms to fully comply with the European Accessibility Act while expanding their audience reach and supporting true digital inclusion.
Contact Tongues Translation Services Today
Let our accessibility experts help you meet EAA requirements with fast, accurate, and cost-effective solutions.
Frequently Asked Questions about EU Accessibility Act (EAA)
What exactly is the European Accessibility Act (EAA)?
The European Accessibility Act (Directive (EU) 2019/882) is a critical EU legislative initiative designed to standardize accessibility requirements across a range of products and services within the European Union. Its core mission is to dismantle barriers, foster a truly integrated internal market, and champion greater inclusion for individuals with disabilities.
Who is mandated to comply with the EAA, and what’s the crucial deadline?
If your organization provides services to, or operates within the EU market and provides specific products or services – from e-commerce platforms and banking to e-books, telecoms, transport, websites, training, teaching and mobile apps – the EAA applies directly to you. While the directive became active on June 28, 2022, the absolute deadline for full, comprehensive compliance is June 28, 2025. Don’t let this deadline catch you off guard; proactive preparation is key to avoiding penalties.
How does the EAA significantly impact my multilingual content and translation strategies?
The EAA introduces a non-negotiable requirement: your accessibility standards must be flawlessly maintained across every single EU language version of your products, services, and all supporting content. This isn’t just about translating words; it’s about meticulously ensuring every accessibility feature, every piece of critical information – from user interfaces and websites to documentation and customer support materials – is perfectly and accessibly conveyed in each required language. This is where the specialized expertise of Tongues Translation Services becomes indispensable.
Is it safe to rely solely on Machine Translation (MT) for EAA-compliant content?
For EAA compliance, relying exclusively on Machine Translation (MT) is a gamble with potentially severe consequences. MT simply cannot grasp the intricate contextual nuances, cultural sensitivities, or precise technical and legal terminology essential for such critical content. It frequently misinterprets or completely misses vital accessibility elements like accurate alt text, descriptive links, or structural markers. This can quickly lead to non-compliance, substantial legal penalties, significant reputational damage, and ultimately, exclusion for your users. Tongues Translation Services offers AI+human-powered, expert translation that eliminates these risks, ensuring your content is always compliant and truly accessible.
What are the undeniable benefits of partnering with Tongues Translation Services for EAA compliance?
Choosing Tongues Translation Services means securing not just accurate translations, but fundamentally accessible content across all your target languages. With Tongues, you gain:
- Unwavering Accuracy & Compliance: Our specialized linguists, deeply versed in legal, technical, and accessibility standards (like EAA), deliver translations that are precisely compliant and legally sound.
- Preserved Context & Intent: We ensure that the original meaning and critical intent, vital for legal mandates and user instructions, are faithfully and accurately conveyed in every language, preventing costly misunderstandings.
- Flawless Accessibility Integration: Tongues meticulously embeds and verifies accessibility features – from perfect alt text to comprehensive screen reader descriptions – ensuring they function seamlessly and effectively in every linguistic version.
- Consistent Brand Voice & Terminology: Our rigorous processes guarantee uniform terminology and maintain your brand’s authoritative voice across all translated assets, reinforcing trust and professionalism.
- Comprehensive Risk Mitigation: By partnering with Tongues, you drastically reduce your exposure to non-compliance risks, potential fines, legal entanglements, and the costly erosion of your brand’s reputation.
- Empowered Market Expansion: Tongues ensures your products and services are genuinely inclusive and effortlessly accessible to the entire, diverse EU market, unlocking broader opportunities and greater customer satisfaction.
Why is Tongues Translation Services the ideal partner for my EAA compliance journey?
Tongues Translation Services isn’t just a translation vendor; we are your strategic partner for navigating the complexities of EAA compliance. We embody all the critical qualities you need:
- Proven Accessibility Expertise: Our team possesses extensive knowledge of EAA and other accessibility guidelines, applying them rigorously to every project.
- Specialized Legal & Technical Acumen: We excel in the precise, nuanced translation required for legal frameworks, specialized content and technical documentation.
- Gold Standard Quality Assurance: Our robust, multi-stage QA processes guarantee unparalleled accuracy, consistency, and linguistic excellence.
- Strategic Technology Integration: We leverage advanced CAT tools, terminology management systems, and translation memory to optimize efficiency, ensure uniformity, and reduce costs without compromising quality.
- Collaborative Partnership: We pride ourselves on working hand-in-hand with your internal teams, understanding your unique accessibility requirements, and tailoring our solutions to meet your specific project goals, ensuring a smooth and successful compliance journey.
Choose Tongues Translation Services to transform your EAA challenge into an opportunity for growth and inclusion, confidently reaching every corner of the European market.
- Updated: December 16, 2025
- 2:17 am
